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JESSE GABRIELLINI
// PLAYBOOK

PDG install order guide

What Phoenix Digital Growth installs first for restoration shops whose direct emergency inquiries materially affect growth. See PDG landing for intake.


PDG does not sell ads, SEO, outsourced call center work, generic automation, or a revenue guarantee. This playbook documents the response system install order behind the Emergency Lead Response System.

Install order

  1. Direct-inbound fit gate: confirm homeowner, Google, paid-search, GBP, plumber, local SEO, or referral calls materially affect growth.
  2. Baseline the response path: published phone numbers, forms, after-hours route, missed-call rate, first-touch time, and disposition visibility.
  3. Install immediate acknowledgment: missed-call and form replies with a clear callback promise.
  4. Define routing and escalation: one owner or queue, callback window, next action, and fallback.
  5. Track disposition and inspection follow-up: booked, bad fit, no response, lost, or pending owner action.
  6. Review adoption monthly before adding the next highest-value workflow.

FAQ

What is the PDG install order?
The sequence PDG installs for independent restoration shops: direct-inbound fit gate, baseline, missed-call and after-hours capture, routing and escalation rules, disposition logging, inspection follow-up, owner dashboard, and monthly process review.
Why start with response before acquisition?
If direct emergency inquiries are already leaking into voicemail, stale forms, or unclear ownership, more traffic only increases the leak. PDG measures and fixes the response path before recommending any adjacent workflow.
What does premium JSON add?
Direct-inbound field map, 30-day installation checklist, channel scripts, escalation triggers, and owner dashboard fields beyond the free HTML preview.

Deeper installation checklists and field maps are available for teams that want the structured version — Contact PDG ->